Terms And Conditions

Reservasi & Bantuan

Prices are quoted in dollars ($). Prices listed are net price, per person.
Package prices are included facilities in the package. Please read what the terms include and exclude.
Prices for PRIVATE TOUR (not combined with other participants).
Prices are valid for low season period.

Orders / Questions can be through the following contacts

Furthermore, you can also fill the booking form below the package offered on Mahatala website.

50% down payment of total cost for each reservation or order.
Down payment is paid after the booking is confirmed by Mahitala team and the service booked is available.
The remaining down payment can be paid no later than 3 days before departure.
The payment can be made through the following account number :
BCA : 0770710901 in the name of IKA UMI HAYATI
Transfer receipt can be sent by WA / Mahatala Email.
If the transfer receipt has not been sent, we assume that you have not made the payment.
All kinds of taxes are the responsibility of the buyer.

The amounts of cancellation fee are as follows :
- cancellation made in 30 – 15 days will incur a fee of 25% of total price.
- cancellation made in 14 – 8 days will charge a fee of 50% of total price.
- cancellation made in 7 – 4 days will charge a fee of 75% of total price.
- cancellation made in 3 days will incur a fee of 100% of total price.
If the cancellation is individual, then the bill is in accordance with the initial bill.

Refund is not applied to cancellations and reductions of down payment after an agreement has been made.

Itinerary may change at any time according to the state of the pitch.
Mahitala is an intermediary between the guests and the transportation company and is not responsible for delays, lost baggage, accident, and anything outside the allegations.
terms and conditions are applied to tour package bookings and other tour services that are informed to you. If you do not agree to the additional terms and conditions, Mahitala has the right to cancel the trip.